Not quite sure how we roll at Prime Loops? No worries, we're here to help!

Below you’ll find a quick list with all the "Frequently Asked Questions" we have been gathering over the past years.

If still in doubt then please don't despair.. Just drop us a line via the form below and we'll be right back in touch! ;)

General FAQ

  • What do I get at Prime Loops?
  • Who is the team behind Prime Loops?
  • How does the Prime Loops website work?
  • Can I use your loops in commercial projects and releases?
  • Can I listen to demo sounds or download demo samples before I buy?
  • How can I stay updated with all your latest releases, updates and offers?
  • What are "All-In-One Packs"?
  • What are "Song Kits"?

Software Installation

  • How do I download Prime Loops products?
  • Help! I can’t find my download link
  • How do I access my Prime Loops product once I've finished downloading?
  • How do I import the samples/loops into my software?


  • How do I purchase Prime Loops products?
  • How does the checkout work?
  • Will my online payments be secure?
  • Will I be re-billed?


  • How do I know which tempo or key the sounds are in?
  • Will your loops & samples work with my Software & Hardware?
  • What other formats do Prime Loops products have than .wav?
  • What’s the difference between "loops", "samples", "one-shots" and "sampler patches"?
  • I'm using an Apple/Mac, can I still use your loops?

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